Frequently Asked Questions about the Tootbus: London Hop-on Hop-off Bus Tour
Individual customers can choose from 24-hour, 48-hour, or 72-hour hop-on hop-off tickets, granting unlimited access to all three Tootbus routes in London.
Yes—each ticket includes unlimited access to the Yellow, Blue, and Green routes across the city.
Absolutely—customers can board at any designated stop across the routes for maximum flexibility.
The audio guide is offered in 10 languages: English, French, Spanish, German, Italian, Brazilian Portuguese, Japanese, Chinese, Arabic, and Russian. A kids’ version (English & French) is available specifically on the Yellow Route.
Yes. Customers can cancel or modify their booking free of charge up to 24 hours before the first valid travel time.
Yes—Tootwalk walking tours are included free via the Tootbus app, guiding users through spots like Kensington Gardens, St James’s, and Southbank.
Yes—Tootbus services are wheelchair and stroller accessible, climate-controlled, and family-friendly, with special audio options for children.
Depending on the option you choose, your ticket is valid for 24, 48, or 72 hours from first validation.
Yes, you can make changes for free up to 24 hours before your chosen date.
You can cancel your ticket for free up to 24 hours prior to your scheduled travel date.
Yes, you can use your ticket on any day before the date you selected.